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Serview

ITIL®4 MANAGING PROFESSIONAL (DSV) Virtual Live Classroom

Better teamwork — a plan that is easy to think of and difficult to implement. Or not? With the ITIL 4 Managing Professional “Drive Stakeholder Value” (DSV) module, you will dive deeper into the subject matter. You will acquire knowledge and learn practical application tools relating to engagement and interaction between a service provider and its customers, users, suppliers and partners.

In the Virtual Live Classroom (VLC), you will broaden your basic knowledge from ITIL 4 Foundation and learn all relevant content live with a real trainer. Of course, this is where the innovative SERVIEW Workbook Principle comes in handy. This way, you will experience the training just as effectively and energetically as if you were there in person.

This SERVIEW training is officially accredited by and meets the requirements of the Official Accreditor of ITIL 4 (AXELOS), which guarantees that you will learn all the crucial content of the “Drive Stakeholder Value” module. By passing the exam, you will meet one of the requirements to qualify as an ITIL 4 Managing Professional.

Your benefits:

  • Live training with a real trainer
  • Training according to the SERVIEW Workbook Principle
  • Digital training material
  • No travel time and costs
  • Independent of location
  • Online exam on a date of your choice

Please note: If you book directly, the exam fee is included in the final price.

1350 EUR p.P.

excl. VAT
Plus
examination required
Plus
examination fee 340 EUR
p.P. excl. VAT
Plus
exam insurance 79 EUR
p.P. excl. VAT
Plus
2.5 days
ITIL_ATO
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Mon, 05 Jul 2021
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Mon, 06 Dec 2021
to Wed, 08 Dec 2021
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METHODOLOGY IN THE VIRTUAL LIVE CLASSROOM

Broaden your horizons at any location of your choice! SERVIEW Virtual Live Classroom (VLC) brings all the power of face-to-face training to your home or office. All you need is a workstation with a stable Internet connection, a headset and a webcam. You will receive all important documents such as literature, the SERVIEW Workbook and comprehensive training material from us before the start of the training.

In the Virtual Live Classroom, you will work through all of the training content of this ITIL 4 module live together with an experienced SERVIEW trainer. This is where the unique SERVIEW Workbook® Principle will also come in handy. The interactive learning platform allows you to ask questions, discuss ideas and give feedback live — just as if you were in a real seminar room with the trainer and the other training participants. This is live training online: without compromise.

REQUIREMENTS

A certificate confirming the successfully completed ITIL 4 Foundation is required for this training.

AGENDA

Training starts at 9 a.m. and ends at 4 p.m. (CET). On day three, training ends at 12:30 p.m. There are sufficient break times (coffee breaks, lunch break) during training.

EXAM DETAILS

Duration90 minutes.
You will take the online exam after the training on a date of your choice.
Format40 multiple choice questions, each with 4 possible answers, only one of which is correct
Additional informationTo pass the exam, you need to score 28 points (70%).
The maximum score is 40 points (100%).
No aids are allowed. 
Exam languagesEnglish
Examination institutePEOPLECERT
Serview Training Different