This compact training course gives you further knowledge around the ITIL 4 “Drive Stakeholder Value” (DSV) and “High Velocity IT” (HVIT) topics. You will deepen your knowledge of the interaction between a service provider and the various stakeholders such as customers, users, suppliers and partners. You will also gain comprehensive insights into the rapid delivery of products and services in high-speed digital environments. This advanced training is a milestone on the way to reaching the Managing Professional status.

All training content will be presented to you online, in an interactive manner and with numerous practical examples. One of our certified trainers will train you live according to the unique SERVIEW Workbook® Principle — just as if you were in the seminar room with them.

SERVIEW’s ITIL 4 Compact Training is officially accredited by the Official Accreditor of ITIL (AXELOS). This along with the high practical relevance guarantees that all essential ITIL 4 content will be conveyed to you in the best way possible. After the 5-day training you will be ready for the two official exams. For a successful certification as an ITIL 4 Managing Professional, you will only need the two “Create, Deliver & Support” (CDS) and “Direct, Plan & Improve” (DPI) thematic modules.

Your benefits:

  • Live training with a real trainer
  • Training according to the SERVIEW Workbook Principle
  • Digital training material
  • No travel time and costs
  • Independent of location
  • Online exam on a date of your choice

Please note: If you book directly, the exam fee is included in the final price.

2250 EUR p.P.

excl. VAT
examination required
examination fee 680 EUR
p.P. excl. VAT
exam insurance 158 EUR
p.P. excl. VAT
5 days
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Mon, 27 Sep 2021
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Virtual Live Classroom 2250 EUR
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Mon, 11 Oct 2021
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Mon, 01 Nov 2021
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Mon, 22 Nov 2021
to Fri, 26 Nov 2021
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Mon, 06 Dec 2021
to Fri, 10 Dec 2021
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Real advanced training like in a seminar room — only online: that is SERVIEW Virtual Live

Classroom Training (VLC). Your workplace with a stable Internet connection, your webcam and your headset open up all the possibilities in the VLC offered by face-to-face training.

All training content will be conveyed to you in a dynamic dialogue with one of our energetic SERVIEW trainers. You will learn all the content that is relevant in this ITIL training in a fun and efficient way. You can ask questions and exchange ideas with other participants at any time. Thanks to our modern learning platform and learning materials sent in advance, you will experience your online training at SERVIEW on a completely new level!


This course requires the successfully completed ITIL 4 Foundation.


Training starts at 9 a.m. and ends at 4 p.m. (CET), including sufficient break times (coffee breaks, lunch break).


Duration90 minutes per exam.
Two exams (DSV and HVIT) are taken per course.
You will take the online exam after the training on a date of your choice.
Format40 multiple choice questions, each with 4 possible answers, only one of which is correct
Additional informationTo pass each exam, you need to score 28 points (70%).
The maximum score is 40 points (100%).
No aids are allowed. 
Exam languagesEnglish
Examination institutePEOPLECERT
Serview Training Different