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Serview

ITIL®4 MANAGING PROFESSIONAL (CDS) Virtual Live Classroom

Do you want to achieve the ITIL 4 Managing Professional status and learn more about how you can develop, deliver and support services in a result-oriented manner? Then you’ve come to the right place! This 2.5-day live online “Create, Deliver & Support” training course is just what you need.

In this training you will learn everything you need to know about important value streams, practices and processes in the ITIL 4 framework. You will also develop an understanding of service performance, service quality and common improvement methods. You will be guided live by one of our certified SERVIEW trainers as if you were there in person. As always, this is where the innovative SERVIEW Workbook Principle comes in handy.

This training meets the requirements of and is officially accredited by the Official Accreditor of ITIL 4 (AXELOS). At the end of the training, you will be able to pass the official exam and align your organization’s services in a profitable manner. Successful completion of this exam is one of the prerequisites for reaching the ITIL 4 Managing Professional level. Start off in the world of IT Service Management on the right foot!

Your benefits:

  • Live training with a real trainer
  • Training according to the SERVIEW Workbook Principle
  • Digital training material
  • No travel time and costs
  • Independent of location
  • Online exam on a date of your choice

Please note: If you book directly, the exam fee is included in the final price.

1350 EUR p.P.

excl. VAT
Plus
examination required
Plus
examination fee 340 EUR
p.P. excl. VAT
Plus
exam insurance 79 EUR
p.P. excl. VAT
Plus
2.5 days
ITIL_ATO
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Mon, 18 Oct 2021
to Wed, 20 Oct 2021
Virtual Live Classroom 1350 EUR
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Mon, 01 Nov 2021
to Wed, 03 Nov 2021
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Virtual Live Classroom 1350 EUR
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Mon, 08 Nov 2021
to Wed, 10 Nov 2021
Virtual Live Classroom 1350 EUR
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Mon, 29 Nov 2021
to Wed, 01 Dec 2021
Virtual Live Classroom 1350 EUR
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Mon, 13 Dec 2021
to Wed, 15 Dec 2021
Virtual Live Classroom 1350 EUR
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METHODOLOGY IN THE VIRTUAL LIVE CLASSROOM

Completing the training conveniently at any location of your choice? Sure — and without compromise! SERVIEW Virtual Live Classroom (VLC) guarantees the highest training quality while leaving nothing to be desired. All training content is explored live online with one of our certified SERVIEW trainers. Ask questions, provide feedback and exchange ideas with other participants at any time — just as if you were there. Of course, this is where the innovative SERVIEW Workbook Principle comes in handy.

You will receive the updated learning material such as the relevant literature, the SERVIEW Workbook and all the necessary training material in advance. To be optimally prepared for the next step in your career, all you need is a workstation with a stable Internet connection, your webcam and your headset.

REQUIREMENTS

A certificate confirming the successfully completed ITIL 4 Foundation is required to participate in this training.

AGENDA

Training starts at 9 a.m. and ends at 4 p.m. (CET). On day three, training ends at 12:30 p.m. There are sufficient break times during training (coffee breaks, lunch break).

EXAM DETAILS

Duration90 minutes.
You will take the online exam after the training on a date of your choice.
Format40 multiple choice questions, each with 4 possible answers, only one of which is correct
Additional informationTo pass the exam, you need to score 28 points (70%).
The maximum score is 40 points (100%).
No aids are allowed. 
Exam languagesEnglish
Examination institutePEOPLECERT
Serview Training Different