METHODOLOGY IN THE VIRTUAL LIVE CLASSROOM
In the Virtual Live Classroom (VLC) Training, you will work through all content together with one of our authentic and certified SERVIEW trainers. All you need is a workstation with a stable Internet connection, a headset and a webcam.
You will receive direct feedback, ask questions and discuss what you have learned with other seminar participants as if you were there in person. The interactive learning platform even allows digitally networked group work. Of course, you will also experience the unique SERVIEW Workbook Principle, which allows you to explore new content together with others in a fun-filled setting and at just the right pace.
With our education package, you will receive the relevant literature, the Workbook and all the necessary training material in advance.
This training is aimed at everyone who has already successfully completed ITIL 4 Foundation.
Training starts at 9 a.m. and ends at 4 p.m. (CET), including sufficient break times (coffee breaks, lunch break).
You will take the online exam after the training on a date of your choice.
|Format||30 multiple choice questions, each with 4 possible answers, only one of which is correct|
|Additional information||To pass the exam, you need to score 21 points (70%).|
The maximum score is 30 points (100%).
No aids are allowed.