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Serview

ITIL® 4 MANAGING PROFESSIONAL / STRATEGIC LEADER DIRECT, PLAN & IMPROVE (DPI) Virtual Live Classroom

Fearless control, planning and improving: In this training you will deepen your ITIL 4 knowledge and learn how to profitably align your organization’s services. The 2.5-day training course is ideal for you if you have already successfully completed ITIL 4 Foundation and want to obtain the ITIL 4 Managing Professional status or the Strategic Leader certificate.

During this interactive and hands-on training you will learn efficient concepts to build an agile, learning and continuously improving IT organization. In the Virtual Live Classroom you will receive live, motivating input according to the SERVIEW Workbook® Principle from one of our trainers — just as if you were there.

SERVIEW’s ITIL 4 “Direct, Plan & Improve” (DPI) training is officially accredited by and meets the requirements of the Official Accreditor of ITIL 4 (AXELOS). Successful completion of this thematic module is one of the requirements for certification as an ITIL 4 Managing Professional. The training can also be combined with the “Digital & IT Strategy” module to achieve the ITIL 4 Strategic Leader status.

Your benefits:

  • Live training with a real trainer
  • Training according to the SERVIEW Workbook Principle
  • Digital training material
  • No travel time and costs
  • Independent of location
  • Online exam on a date of your choice

Please note: If you book directly, the exam fee is included in the final price.

1350 EUR p.P.

excl. VAT
Plus
examination required
Plus
examination fee 340 EUR
p.P. excl. VAT
Plus
exam insurance 79 EUR
p.P. excl. VAT
Plus
2.5 days
ITIL_ATO
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Wed, 30 Jun 2021
to Fri, 02 Jul 2021
Virtual Live Classroom 1350 EUR
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Wed, 21 Jul 2021
to Fri, 23 Jul 2021
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Wed, 11 Aug 2021
to Fri, 13 Aug 2021
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Wed, 25 Aug 2021
to Fri, 27 Aug 2021
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Wed, 08 Sep 2021
to Fri, 10 Sep 2021
Virtual Live Classroom 1350 EUR
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Wed, 22 Sep 2021
to Fri, 24 Sep 2021
Virtual Live Classroom 1350 EUR
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Wed, 20 Oct 2021
to Fri, 22 Oct 2021
Virtual Live Classroom 1350 EUR
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Wed, 10 Nov 2021
to Fri, 12 Nov 2021
Virtual Live Classroom 1350 EUR
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Wed, 01 Dec 2021
to Fri, 03 Dec 2021
Virtual Live Classroom 1350 EUR
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Wed, 15 Dec 2021
to Fri, 17 Dec 2021
Virtual Live Classroom 1350 EUR
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METHODOLOGY IN THE VIRTUAL LIVE CLASSROOM

SERVIEW’s VLC trainings are a particularly attractive way to deepen your knowledge from any location in the world. To take part in this live training, all you need is a workstation with a stable Internet connection, a headset and a webcam. You will receive important literature, the SERVIEW Workbook and all the necessary training material before the start of the training.

In the Virtual Live Classroom, you will work through all of the training content of this ITIL 4 module live in a dialog with an energetic SERVIEW trainer. Of course, this is where the innovative SERVIEW Workbook Principle comes in handy. Thanks to the interactive learning platform, you have all the options that face-to-face training would offer available to you. You can ask questions, provide feedback and discuss ideas with the trainer and other training participants as if you were there in person.

REQUIREMENTS

This training builds on ITIL 4 Foundation, which you must have successfully completed beforehand.

AGENDA

Training starts at 1:30 p.m. on the first day (and at 9 a.m. on the following days) and ends at 4 p.m. (CET). This time always includes sufficient break times (coffee breaks, lunch break).

EXAM DETAILS

Duration90 minutes.
You will take the online exam after the training on a date of your choice.
Format40 multiple choice questions, each with 4 possible answers, only one of which is correct
Additional informationTo pass the exam, you need to score 28 points (70%).
The maximum score is 40 points (100%).
No aids are allowed. 
Exam languagesEnglish
Examination institutePEOPLECERT
Serview Training Different