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Serview

ITIL® 4 FOUNDATION Virtual Live Classroom

Every hero’s journey has a starting point: Your journey in the dynamic world of IT Service Management begins with ITIL 4 Foundation and the corresponding certificate. Here you will learn all the important basics, from Continual Improvement to Service Request Management. The curriculum also includes the fundamental ITIL 4 principles, practices and roles as well as the standardized use of language and the Service Value System.

With the SERVIEW Workbook Principle, you will learn all the training content in an interactive and hands-on manner — live with a real trainer, just as if you were there.

This SERVIEW training is accredited by the Official Accreditor of ITIL (AXELOS). After the official exam, you will obtain your first ITIL certification and be able to move confidently in your new role. You will also be ready to successfully navigate your continued journey to becoming a Managing Professional or Strategic Leader.

Your benefits:

  • Live training with a real trainer
  • Training according to the SERVIEW Workbook Principle
  • Digital training material
  • No travel time and costs
  • Independent of location
  • Online exam on a date of your choice

Please note: If you book directly, the exam fee is included in the final price.

690 EUR p.P.

excl. VAT
Plus
examination required
Plus
examination fee 295 EUR
p.P. excl. VAT
Plus
exam insurance 59 EUR
p.P. excl. VAT
Plus
2 days
ITIL_ATO
Ratings & reviews for SERVIEW GmbH
Mon, 06 Dec 2021
to Tue, 07 Dec 2021
Sascha H.
Sascha H.
Virtual Live Classroom 690 EUR
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Mon, 20 Dec 2021
to Tue, 21 Dec 2021
Nina H.
Nina H.
Virtual Live Classroom 690 EUR
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Thu, 13 Jan 2022
to Fri, 14 Jan 2022
Radu G.
Radu G.
Virtual Live Classroom 690 EUR
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Mon, 28 Feb 2022
to Tue, 01 Mar 2022
Sascha H.
Sascha H.
Virtual Live Classroom 690 EUR
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Mon, 11 Apr 2022
to Tue, 12 Apr 2022
Radu G.
Radu G.
Virtual Live Classroom 690 EUR
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Mon, 23 May 2022
to Tue, 24 May 2022
Nina H.
Nina H.
Virtual Live Classroom 690 EUR
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Mon, 13 Jun 2022
to Tue, 14 Jun 2022
Frederick M.
Serview Trainer
Frederick M.
Virtual Live Classroom 690 EUR
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Thu, 21 Jul 2022
to Fri, 22 Jul 2022
Sascha H.
Sascha H.
Virtual Live Classroom 690 EUR
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Thu, 18 Aug 2022
to Fri, 19 Aug 2022
Marcus W.
Serview Trainer
Marcus W.
Virtual Live Classroom 690 EUR
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Thu, 15 Sep 2022
to Fri, 16 Sep 2022
Sascha H.
Sascha H.
Virtual Live Classroom 690 EUR
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Thu, 06 Oct 2022
to Fri, 07 Oct 2022
Sascha H.
Sascha H.
Virtual Live Classroom 690 EUR
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Thu, 03 Nov 2022
to Fri, 04 Nov 2022
Nina H.
Nina H.
Virtual Live Classroom 690 EUR
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Mon, 19 Dec 2022
to Tue, 20 Dec 2022
Marcus W.
Serview Trainer
Marcus W.
Virtual Live Classroom 690 EUR
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METHODOLOGY IN THE VIRTUAL LIVE CLASSROOM

SERVIEW’s VLC training courses are a new, attractive learning option. To take part in this live training, all you need is a workstation with a stable Internet connection, a headset and a webcam. With our education package, you will receive the relevant literature, the SERVIEW Workbook and all the necessary training material in advance.

In the Virtual Live Classroom, you will work through all ITIL 4 training content in a dynamic dialog with an experienced SERVIEW trainer. This is where the innovative SERVIEW Workbook Principle comes in handy as well. Sign up, ask questions and discuss ideas live with the other training participants and the trainer as if you were in the seminar room together. Thanks to our interactive learning platform and the education packages sent in advance, you will have all the options offered by face-to-face training available to you.

REQUIREMENTS

You don’t need any previous experience to participate in ITIL 4 Foundation.

AGENDA

Training starts at 9 a.m. and ends at 4 p.m. (CET), including sufficient break times (coffee breaks, lunch break).

EXAM DETAILS

Duration60 minutes.
You will take the online exam on a date of your choice after the training.
Format40 multiple choice questions
Additional informationTo pass the exam, you need to score 26 points (65%).
The maximum score is 40 points (100%).
No aids are allowed; it is not a scenario-based exam.
Exam languagesEnglish
Examination institutePEOPLECERT
Serview Training Different