ITIL® 4 FOUNDATION Virtual Live Blended

Embark on your personal hero’s journey in IT Service Management! The ITIL 4 Foundation Training will give you a practical overview of all important ITIL principles. You will prepare for the official exam in an effective and result-oriented manner. You will learn about important roles, functions and practices of the ITIL 4 framework as well as professional use of language.

Virtual Live Blended Training combines the best of two online worlds: You will receive a two-day online training in the Virtual Live Classroom (VLC) with a real trainer who will teach you all the content of ITIL 4 Foundation live according to the innovative SERVIEW Workbook Principle. In addition, the matching e-learning course from our digital training will be available to you for 90 days. This way, you can continue to deepen your knowledge after the training and prepare for the exam at your own pace.

The Official Accreditor of ITIL (AXELOS) has accredited this SERVIEW training — your guarantee that you will learn all the essential content of ITIL 4. After taking the official Foundation exam, you can also choose to become a Managing Professional or Strategic Leader.

Your benefits:

  • Live training with a real trainer online
  • Training according to the SERVIEW Workbook Principle
  • Digital training material
  • No travel time and costs
  • Independent of location
  • 90-day access to the SERVIEW Digital Academy
  • Online exam on a date of your choice

Please note: If you book directly, the exam fee is included in the final price.

785,00 EUR p.P.

excl. VAT
examination required
examination fee 225 EUR
p.P. excl. VAT
exam insurance 49 EUR
p.P. excl. VAT
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SERVIEW’s VLB Training is the premium product among all digital learning offers. It combines a two-day online training with a real trainer with a high-performance e-learning course to create a high-energy session. This allows you to first take part in a real live training in the Virtual Live Classroom. Here, you will gain valuable knowledge around ITIL 4 in a dynamic dialogue with an experienced SERVIEW trainer, ask questions and have live discussions with the other participants. This is where the innovative SERVIEW Workbook Principle comes in handy as well. You will then consolidate and deepen the learned content for up to 90 days in a self-study mode.

To participate, all you need is a workstation with a stable Internet connection, a headset and a webcam. Before the live course, you will receive the relevant literature, the SERVIEW Workbook and all the necessary training material as a convenient education package.


You don’t need any previous experience to participate in ITIL 4 Foundation.


Training starts at 9 a.m. and ends at 4 p.m. (CET), including sufficient break times (coffee breaks, lunch break). You will receive access to ITIL 4 Foundation Digital on the last live training day by email.


Duration60 minutes.
You will take the online exam on a date of your choice after the training.
Format40 multiple choice questions
Additional informationTo pass the exam, you need to score 26 points (65%).
The maximum score is 40 points (100%).
No aids are allowed; it is not a scenario-based exam.
Exam languagesEnglish
Examination institutePEOPLECERT
Serview Training Different