With ITIL 4 Foundation and the corresponding certificate, you will lay the foundation for working with the powerful ITIL framework. Here you will learn all the important basics of ITIL 4, from Continual Improvement to Service Request Management.

The SERVIEW Learning Management System (LMS) provides you with access to all content via Internet — either in the browser or via an app for your iOS- or Android-based smartphone or tablet. There are no limits to learning: You can work through all the training content of ITIL 4 Foundation wherever and whenever you want — in an interactive manner and at your own pace. You can easily start and pause the training as you see fit. It doesn’t get any more flexible than this!

And it gets even better: This SERVIEW training is accredited by the Official Accreditor of ITIL (AXELOS), which guarantees that you will get all the important content. In addition, once you pass the official exam, you will be eligible to continue your journey to becoming a Managing Professional or Strategic Leader.

Your benefits:

  • 365-day access to the SERVIEW E-Learning Academy
  • Animated explanations in SERVIEW Workbook style
  • Lots of practical examples
  • Monitoring of learning progress through an entertaining dialogue
  • simpleshow-based explainer videos
  • ITIL 4 poster
  • Complete ITIL 4 glossary
  • Exam simulator

Please note: If you book directly, the exam fee is included in the final price.

240,00 EUR p.P.

excl. VAT
examination required
examination fee 295 EUR
p.P. excl. VAT
12 hours
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E-Learning 240,00 EUR
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Start whenever you have the time. You can pause when you need to and resume when it is convenient again — at home, at the office or on the go!

The unique learning concept of SERVIEW Digital Academy trainings is based strongly on our innovative SERVIEW Workbook Principle. You will learn all the contents of ITIL Foundation with easy-to-remember images and extensive examples. The acquired theoretical knowledge will be deepened by animated hands-on scenarios in an entertaining way. Extensive learning progress reviews and sample exam questions complete the e-learning seminar and optimally prepare you for the exam.

The access to the learning material can be used for 90 days. Following the ITIL training, you will have the flexibility to take the official exam online.


You don’t need any previous experience to participate in ITIL Foundation.


Duration60 minutes.
You will take the online exam on a date of your choice after the training.
Format40 multiple choice questions
Additional informationTo pass the exam, you need to score 26 points (65%).
The maximum score is 40 points (100%).
No aids are allowed; it is not a scenario-based exam.
Exam languagesEnglish
Examination institutePEOPLECERT
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